Financial technology, or what we now know by the name FinTech, has had an enormous and profound impact on clients of the economic industry. Where there was once a large degree of scepticism regarding whether FinTech was simply a way to cut the financial cost of human interactions, there is an acceptance – on both sides of the fence; client and financial adviser – that FinTech has made things easier and more efficient. In fact it has been largely beneficial to consumers, ensuring that the market has been opened up to innovators, who, through the intelligent use of technology, have been able, to some degree, to level the playing field with the established operators, really helping clients find the products and services that work for them.
So, what of Legaltech, as we will call it, does it too have an important part to play in revolutionising the way that clients and consumers access the legal expertise that matters to them?
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